"Worth its weight in gold"

SP Sales & Lettings, joiners in March 2020

Managing Director of SP Sales & Lettings in Coalville, Sean Pell, says that virtual valuations were key to his success as the property market surged to life as restrictions lifted. SP Sales & Lettings grew their market share and went from fourth to second in his area. Since lockdown has lifted, the office has seen a massive amount of activity, which Sean largely attributes to the number of customers they were able to assist while still in lockdown.

“The [Guild's] virtual valuation tool, along with the advice and services we were able to provide to our customers as Guild Members, helped us gain further traction in our local market and assisted in positioning us as one of the go-to property experts in the area. For example, we were one of the only agents in the area to provide health assessment checks to vendors and buyers, which many within our community appreciated and I think we gained lifelong customers as a result,” says Sean.

“We joined The Guild of Property Professionals just before going into lockdown. It wasn’t an easy decision at the time as we are a small business and didn’t want to take on any further expense; however, I can honestly say it has been one of the best decisions we made. The advice and support throughout lockdown helped us to grow and gain market share during a challenging time in the industry, which has been worth its weight in gold.”